Robert Half

This role also involves assisting with Accounts Payable tasks when required.. Provide excellent customer service by answering inbound calls and handling customer inquiries. Proficiency in answering inbound calls and providing exceptional customer service. Strong problem-solving skills and the ability to handle difficult situations with tact and diplomacy. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

customer service

Description We are offering an exciting opportunity for a diligent and customer-focused individual in Spartanburg, South Carolina. This role is centered around providing exceptional customer service, which includes processing customer requests, interacting with both customers and our sales team, and managing data entry tasks. This role also involves assisting with Accounts Payable tasks when required. Responsibilities <ul><li> Provide excellent customer service by answering inbound calls and handling customer inquiries</li><li> Process customer orders and returns with accuracy and efficiency</li><li> Assist with Accounts Payable tasks as needed</li><li> Handle customer complaints and work towards a satisfactory resolution</li><li> Utilize Microsoft Word and Excel for data entry and other tasks</li><li> Maintain and update customer records in our processing system, Datacor</li><li> Process customer samples and respond to email correspondence promptly and professionally</li><li> Collaborate with the sales team to ensure a seamless customer experience. </li></ul>Requirements <ul><li> Proven experience in a customer service role</li><li> Proficiency in answering inbound calls and providing exceptional customer service</li><li> Ability to perform data entry tasks with high level of accuracy</li><li> Strong skills in email correspondence, ensuring clear and professional communication</li><li> Proficiency in Microsoft Excel and Microsoft Word</li><li> Experience with order entry systems</li><li> Strong problem-solving skills and the ability to handle difficult situations with tact and diplomacy</li><li> Excellent written and verbal communication skills</li><li> Ability to work in a team and contribute to a positive work environment</li><li> Willingness to learn and adapt to new technologies and systems</li><li> Ability to multitask and manage time effectively</li><li> High level of attention to detail and organizational skills</li><li> Strong interpersonal skills and ability to build relationships with customers. </li></ul>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to

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