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Customer Care Manager
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- Customer Care Manager
- ESSENDANT Inc. is a leading national distributor that fuels its customers growth with a vast product assortment, world-class fulfillment network and a full suite of advanced sales and marketing tools.
- We strive for more than just success we believe in building partnerships with our customers and our employees.
- Hiring, training, and preparing care team members to respond to customer questions, complaints, troubleshoot problems and ensure they understand and comply with all care center objectives, performance standards and policies.
- Daily live monitoring to include coaching, development, and management of a general pooled care team to achieve/exceed team and individual performance goals
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