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Customer Care & Administrative Coordinator
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$30 - $35 an hour
Full-time
- We are seeking a skilled and organized Customer Care & Admin Coordinator to join our dynamic team in the home construction industry.
- Your primary responsibilities will be managing customer inquiries, resolving issues, scheduling warranty appointments, and maintaining the SiteOne homeowner portal.
- Serve as the main point of contact for customers, responding promptly to their inquiries, concerns, and requests via phone, email, and the SiteOne Homeowner Portal.
- Documentation and Reporting: Using the SiteOne software or other designated systems, maintain accurate and up-to-date records of customer interactions, work order progress, and any necessary documentation.
- In charge of reception and mail sorting
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