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Community Engagement Manager, HE / CPE
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$73,496 a year
Full-time
- Responsibilities The Community Engagement Manager is responsible for developing and implementing strategies to increase member engagement in Quality Matters (QM), with a strong focus on member engagement with QM products, services, events and retention for Higher Education (HE) and Continuing and Professional Education (CPE) members.
- The primary responsibility of the Community Engagement Manager is to support the mission of Quality Matters through implementation of the strategic goals and objectives of the organization relative to member growth and engagement.
- Essential Duties In fulfillment of the responsibilities, the Community Engagement Manager will: Plan, execute, evaluate, and report on community engagement for HE and CPE members Develop and execute a comprehensive engagement plan to enhance member satisfaction and engagement with QM products and services in support of the QM strategic plan and goals.
- Repurpose identified consulting tools for DIY use, in collaboration with the Director of QA Implementation Solutions, and introduce QM consulting services to members.
- Other Duties as Assigned Required Qualifications Self-starter, capable of being productive in a fast-moving virtual office environment with the following qualifications and desired skills: Bachelor's degree with a minimum of 3 years of experience in member engagement, customer/client service, or related roles within a non-profit, education, or association environment.
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