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Client Analyst
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- Classification Purpose: The primary purpose of the Client Analyst (CASA Case Manager) classification is to serve as the primary point of contact for volunteer Guardians ad Litem by managing cases and supervising assigned volunteers.
- Job Duties: Ensure agency standards of operation, procedures, and protocols are followed in each Guardian ad Litem case.
- Provide monthly updates to the appropriate data entry staff member; update the visit audit spreadsheet; and provide coaching to the volunteer.
- Provide additional Guardian ad Litem support as needed.
- Refer all legal matters to the agency staff attorney.
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