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CE97 - Problem Solving Specialist - Full Time - 40 Hours / Week - Union (CE)
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$28.36 - $30.17 an hour
Full-time
- Job DetailsDescription PRIMARY DUTIES AND RESPONSIBILITIES OF PROBLEM SOLVING SPECIALISTS: To remove barriers to access, the Problem Solving Specialist team will serve single adults experiencing homelessness throughout San Francisco including, for example, streets, county jail, or shelters.
- Problem Solving Specialists primarily operate out of ECS Access Points, but may also spend a majority of their day in the field providing services for people experiencing homelessness who cannot travel to an Access Point.
- As a result of ECS continuing to collaborate with the Department of Homelessness and Supportive Housing and other external stakeholders in launching this project, this job description may change both prior to hire, and after, as we continue to implement the best approach and services.
- Using a collaborative, client-centric, trauma-informed approach, services techniques (such as mediation), and short-term assistance, support single adults in avoiding entry to shelter or the experience of street homelessness by identifying creative solutions to exiting homelessness.
- Based on the information collected during the assessment process and using the ONE System and ECS protocol, make authorized, prioritized referrals into housing programs and ECS Housing Navigation services.
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