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Business Systems Supervisor
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- The Business Systems Supervisor will be responsible for overseeing team's deliverables and individual team member's professional development.
- Essential Duties and Responsibilities: - Screen, investigate, analyze, identify and manage service level risks related to users reported issues via Cherwell tickets; notify management and, where appropriate, propose solutions.
- Train others in the use of Cherwell tickets, HR termination database, JIRA platform and additional applications in use for reporting , tracking and monitoring, and advise on needed enhancements or updates to the platform.
- Assist leadership in the areas of systems and data auditing tracking, reporting, business process modeling and redesign, knowledge management software systems, business intelligence, impact analysis, change management, and state/federal policy analysis.
- 1-3 years of supervisory/management preferred EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
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