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Business Operations Specialist 4
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- The Change Manager has primary responsibility for formalizing, reviewing, and maintaining change processes to ensure the consistent execution of the approved Enterprise Change Management Process for their area of representation; and deliver the processes and standards for continued development and support of digital solutions, with a focus on maximizing velocity, quality, and customer, dealer, and enterprise value.
- 3+ or more years of experience working in technology ITSM operations, ITIL, and change management
- Experienced with the use of ServiceNow or similar software (i.e., Remedy), specifically Incident Management and Change Management
- Prior Change Manager experience
- PMI / PMP Certification
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