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Appointment Clerk / Medical Receptionist
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$20.18 - $22.05 an hour
Full-time
- Under the direction of the Medical Reception Supervisor, the Appointment Clerk/Medical Receptionist performs a variety of tasks for the agency in as much as it is the first contact via telephone by the prospective patient with the clinic.
- Patient services are the key priority in this position requiring the Appointment Clerk/Medical Receptionist to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment that promotes patient comfort and trust.
- Tiburcio Vasquez Health Center is a non-profit community health center that is dedicated to promoting the health and well-being of our community by providing accessible, high-quality care by integrating primary care, dental care, WIC support, mental health counseling, community health education, and more.
- Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practice confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements.
- Verifies method of payment for service (MediCal, Medicare, private insurance, private payee, Healthy Families, etc.)
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