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Application Support Manager - Assistant Vice President / Vice President (Global Platform)
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- Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients.
- iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2023); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a three-time winner of MMI/Barron's Solutions Provider award (See link below).
- iCapital is looking for an Application Support Manager to lead our document and data support team across Lisbon and the US. This role centers on backend production support within our document management platform.
- This role will employ technical troubleshooting expertise, predominantly in SQL and site administration, and collaborate closely with our product development and engineering teams to address and resolve client issues effectively.
- Create tools for exception management and develop metrics and dashboards to monitor data quality and prioritize issue resolution.
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