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Advertising Coordinator Retail Media
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Full-time
- Job Description About the role: The Operational Excellence (OpX) Manager role is positioned to work alongside the Director, and in lockstep with all order-to-cash related cross-functional teams to create, deliver, train and maintain a seamless and efficient process from pre-sales campaign lead generation to final campaign activation and billing.
- Working within order-to-cash tool sets to ensure Data Integrity & Accuracy, for example FUSE, Salesforce, PIO, Platform and others.
- Working with responsible teams to ensure the successful completion of data integrity related activities like Gate Checks, billing windows and any other steps needed to ensure a seamless next step in the process.
- Working with various cross-functional teams to identify SMEs and educate/train in a “train the trainer” style interaction, which will ensure successful activation of necessary processes across the business Special Projects that impact the order-to-cash process, for example Credit Card deprecation.
- Assisting the Billing Analyst teams on escalation needs, complex issue resolution and ongoing training of the order-to-cash process to ensure correct steps are maintained and delivered.
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