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Workforce Engagement Managment Application Consultant (Verint)
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- Have in-depth experience implementing and consulting with customers on the Verint's WEM suite of software including Quality Monitoring and speech / text / desktop analytics.
- Have a broad range of experience consulting with customers regarding best practices with Verint QM and Speech Analytics.
- Experience managing delivery, training, and implementation of Verint WEM, (QM/AQM, Analytics and Workforce Management solutions).
- Strong knowledge of SaaS, Networking, Internet concepts, CRM, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU and Call Center practices
- 3-5 years of Verint WEM implementation experience, with a minimum of 3 years in a Professional Services or as an application consultant.
Expired 5 days agoInactive Job
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