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Enrollment Contact Representative
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- The Enrollment Contact Representative serves as the front line contact (via phone) for parents and students and assists in the successful recruitment, enrollment and retention of prospective and current Northeastern students.
- The Enrollment Contact Representative will be expected to demonstrate leadership and problem-solving skills in making sound independent professional judgment to facilitate services for students.
- Guide international students to appropriate e-forms and assist with tier 1 questions regarding immigration compliance, employment, travel, etc.
- Advise and assist students and parents with tier 1 questions for financial aid, student account and payment options.
- This position will require excellent interpersonal and phone etiquette, a positive outgoing personality, the ability to work in a fast paced, ever-changing environment, a self-starter attitude, ability to use critical thinking skills, organization, use professional judgement and possess technological literacy.
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