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Define the long-term product strategy and vision to meet emerging customer needs, and the feature design and technical approach to deliver on this vision. We are hiring for a Principal Product Manager (Technical) to drive the evolution of products which provide Amazon business teams and selling partners (marketplace sellers and retail vendors) with comprehensive, accurate, and standardized metrics in a timely manner to enable high quality, high velocity decisions.
$161,900Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Ensure a positive customer experienceAssist w/ high-level support and troubleshootingOpen tickets and engage appropriate support resourcesTrain Sales on technical topics, product updates, Tech TalksCustomer TrainingsProduct/Network/Marketing road-show webinarsProvides Training and Mentoring to Associate SEs and Engineers as required.
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Experience designing eDiscovery databases and reports; reviewing and quality checking database data loads; coordinating complex projects; developing recommendations, plans, cost estimates, budgets, procedures, and specifications for case-specific projects from discovery to trial phase; drafting project proposals and provide status reports; providing end user support and customer service; troubleshooting litigation support firm applications; processing experience a plus.
$111,200 - $166,800 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Desktop Engineer is involved with extensive team and customer interaction, provides on-site and remote technical support in the resolution of escalated issues, maintains positive contact with attorneys and support staff, and observing confidentiality of personnel and Firm matters.
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L2 support - technical support, including data operations. This is a new role in the Professional Service team, and will be tasked with setting up a world class L1 (business support) & L2 (technical & data ops support) team.
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We are seeking an experienced self-driven Field Service Technician, preferably with an X-ray Device with low or high voltage experience, to install and support our highly advanced equipment, while delivering the highest quality of customer satisfaction in the industry for our customers around the globe.
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The Senior Executive Technology Support Technician is responsible for providing direct technology support to executives at Client in our Corporate Headquarters located in NYC. This position requires someone with strong customer service and deep level of technical expertise.
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Requirements: Experience:Significant technical experience in: Networking (cloud specifically), virtualization, systems (i.e. DevOps) Secondary experience in: networking or virtualization (whichever not primary above) Customer-facing experience, primarily as a Sales Engineer Secondarily as a customer support engineer or similar Startup experience preferred - or if only at big companies, experience working on newer products vs.
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The OpportunityThe Field Application Specialist is the front-line resource responsible for providing technical and sales support to Clinical Laboratory (CL), Transfusion Medicine (TM), and Automation sales within a geographic territory or list of named accounts.
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Because of this, our Sales and Customer Experience & Solutions organizations require a technical approach to onboarding, training, and ongoing enablement. We are currently seeking a Technical Product Enablement Manager who is eager to blend their technical skills and passion for training to bring a deeper technical understanding to the field and help develop world-class training for our Sales and Customer Experience & Solutions teams.
$122,000 - $215,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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RESPONSIBILITIESThe Application Support Analyst (ASA) will be primarily responsible for the identification, research, and resolution of technical problems and customer concerns with MSC applications.
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You will be a positive influencer across diverse teams, be able to effectively rally support for your initiatives and be able to collaborate with others to drive simple, scalable solutions to meet customer and regulator expectations.
$91,800Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The YMCA of Greater New York Association Office is seeking a Benefit, Compensation & HRIS Specialist, who will provide solid analytical, technical, administrative, and customer service support Associate-wide ensuring accurate processing, timely crisis resolution, various report creation/generation, and regulatory compliance.
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Ad-hoc strategic support requests (business analysis): Drive responses to ad-hoc data requests, answering questions, and providing technical support, analyses and recommendations Leverage technical judgment to independently maintain project trackers and status reports.
$83.78 - $95.97 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The RoleThis Product Support Architect will influence customer critical deliverables, including supportability capabilities such as System Administration and Maintenance of our Enterprise RMS and CAD products, at our client site for the New York Metropolitan Transportation Authority.
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technical support customer jobs in New York, Annandale, Virginia
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