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Desktop Engineer
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Full-time
- Under general supervision and according to established policies and procedures, the Desktop Engineer position provides enterprise clients technical leadership in the design, engineering, implementation, and day-to-day operations of desktop solutions and related technologies.
- The Desktop Engineer is also responsible for the Firm’s desktop computing environment, ensuring the hardware and software is maintained and provides the best experience to all end users.
- The Desktop Engineer is involved with extensive team and customer interaction, provides on-site and remote technical support in the resolution of escalated issues, maintains positive contact with attorneys and support staff, and observing confidentiality of personnel and Firm matters.
- Maintain meticulous documentation of all managed systems, deployment processes, software configurations, packaging procedures, imaging processes, QA testing, and other desktop and application related processes.
- Application packaging of various formats (EXE, MSI, MSIX), preferably using Flexera InstallShield.
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