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Sykes and Sitel are now Foundever At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. Supporting +9 million customer conversations every day in languages across 45 countries, Foundever combines innovative thinking and digital solutions - including self-service, artificial intelligence (AI), and data-driven analytics - with the expertise and empathy of our employees to Create Connection.
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Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection.
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At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. The primary function of the role is to be the first point of contact for clients and deliver professional and high-quality customer service.
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As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Accurately handles customer funds and processes transactions using the POS system.
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Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
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As a Customer Service Representative, you will act as a liaison between Paymerang and our client's vendors. 2 years of customer service experience. 2 years of experience in a customer contact environment.
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Handle inbound service calls. Foundever is a global leader in the customer experience (CX) industry. Drive customer satisfaction through voice, chat, and/or email communications. You will be empowered to take initiative, as well as follow established procedures, processes and systems to provide a resolution for the customer.
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Sykes and Sitel are now Foundever. All our calls are inbound calls only - no cold calling. Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.
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