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The Help Desk Administrator position reports to the Manager of Information Technology. Help Desk Ticketing Software (Cherwell) The responsibilities of the Help Desk Administrator include, but are not limited to, the below.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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As a Help Desk/Support Specialist, you will serve as the primary point of contact for IT and IS services, providing technical assistance to users regarding computer hardware, software, and various IT issues.
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EXPANSIA and its partners will provide an enhanced IT management system, IT storefront, enterprise help desk, local field services, and life cycle support for end-user devices.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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IT hardware/software knowledge with previous experience using Windows, MacOS, as well as mobile devices (iOS, Android) Minimum 1-3 years of IT experience with IT administration and support experience with windows administration and management of Active Directory, DHCP, DNS, Group policy.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Supplies hands-on support as directed by the network, security, server, voice, and other IT teams when local participation is necessary. Company DescriptionVisionary Technology Consultants (VTC) is a Minority and Service Disabled Veteran Owned Small Business (SDVOSB.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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1+ year of experience in Help Desk support and/or networking. HDI Customer Help Desk Analyst. Customer service and/or support experience working in a Help Desk, Service Desk, or Call Center environment is preferred.
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Help Desk Technician Tier 1 is responsible for resolving all tier 1 issues over the and pass all other requests on to Tier 2 technicians. Solvere One has an open position for a Help Desk Technician, Tier 1, to provide support from our Dulles, Virginia headquarters.
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Developing and maintaining operational & knowledge management documentation in the Help Desk Tier 1 document management system. Providing knowledgeable support for IT incidents by utilizing the Tier 1 Knowledge Base, Knowledge Centered Support (KCS) principles, the Information Technology Infrastructure Library (ITIL), and Subject Matter Experts (SME) along with troubleshooting techniques to provide the appropriate actions for service request resolution.
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Handle the most complex IT technical support requests for the DOI/IA user base. Handle the most complex IT technical support requests for the DOI/IA user base. Minimum of three years of computer support experience, with familiarity in standalone and network computers, local area networks, and wide area networks.
Full-timeExpandUpdated 1 month ago - UpvoteDownvoteShare Job
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We are looking for remote entry-level customer service agents to provide overnight help desk support to our customer. Gridiron IT is a Women Owned Small Business (WOSB) company specializing in IT Infrastructure, Cyber & Cloud Security, Software Development, and Enterprise Support.
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Troubleshoot issues, manage help desk systems, coordinate with the service desk to address IT infrastructure problems, develop disaster recovery, and risk mitigation plans, and collaborate with external partners on compliance projects.
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Bachelor’s degree in Computer Science, Engineering, Information Technology, Cybersecurity, or related field AND a minimum of 2+ years professional experience in the areas: Network Administration, Unix/Linux Administration, Software engineering, Software development, Systems administration, Help desk/IT support.
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Tracks, documents, monitors, and completes all issues in Help Desk ticketing system to ensure timely and effective resolution, escalating to others in IT Support and overall IT as necessary to realize issue resolution.
Full-timeExpandUpdated 26 days ago - UpvoteDownvoteShare Job
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The ideal candidate will have at least 1 year of professional experience in a help desk or technical support role, with a strong understanding of IT ticketing systems and SharePoint.
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Title: IT Help Desk Technician– Tyler Munis. Ability to quickly diagnose and resolve help desk issues. Monitors and manages help desk tickets. Help desk software.
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it help desk jobs in Herndon, VA
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