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Works with management and other Tier 1 Help Desk staff to identify recurring issues for VIP’s and to develop ideas for enhancing the quality and timeliness of VIP support. This role is for an IT specialist in support of Tier 1 operations for a large, complex government enterprise environment.
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SMIT is the largest IT services program for the Navy. Under SMIT, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet (NMCI), including cybersecurity services, network operations, service desk, and data transport.
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CGS is hiring a Senior Oracle APEX Developer to support a range of IT services, including software application support, enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing.
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Provide remote 2nd level Support as a part of the Global IT Service Desk - Troubleshoot and resolve hardware, software, application, network, user access, or related issues. Comply with Corporate IT Service Management and Service Desk policies, procedures and directives.
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The Net America Corporation is a Woman-owned firm specializing in Multi-Channel Contact Centers & Help Desk Services, IT/Software Engineering & Development, Organizational & Program Management, Peer Review & Grants Management and Conference & Logistics Support.
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As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall approach to executive IT support. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: Providing program support as a Tier 1.5 Service Desk Technician.
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A minimum of 5 years IT customer support experience via a help desk/service desk model. HELP DESK MANAGER - REQUIRED CLEARANCE: Required clearance for this position is Secret.
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The Service Desk Manager is to assist and oversee the support of operations and IT systems for our government physical and IT software systems. Evaluate and recommend adoption of new or enhanced approaches to delivering IT Service Desk services as well as enhanced support for management and oversight functions.
Full-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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Integral Federal is actively looking to hire a Senior IT Service Desk Engineer - TS/SCI to support a government client located in Vienna, VA. The overall scope of this work will be to provide hands on technically capable computer and system expertise including troubleshooting of incidents within the SCIF and for the overall agency.
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1-2+ years’ experience working in an IT Service Desk/Help Desk Analyst role. Additionally, you will document and resolve tickets promptly, interact with vendor support for technical problems, and create and maintain internal IT knowledge base articles and end-user documentation.
$24 an hourFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Working knowledge and experience in Navy acquisition, Integrated Product Support (IPS), and submarine sustainment, to include regulations, policies, processes, budget management, Information Technology (IT) systems, and techniques for product analysis in support of US Fleet operations.
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Candidates who do not already have a MOS certification must commit to being fully certified within 30 days of hire) Overview We are seeking a Deskside Tier 2 Technician to join our team supporting the FDA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests for 22,000 users worldwide.
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Keeps the Help Desk Manager and IT aware of end-user issues that appear to constitute a trend or common occurrence among users, whether IT staff or end users. This position is a liaison between general users and serves as an advisor for the Help Desk Manager and IT staff at the client-site.
$106,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Experience managing a tiered help desk providing enterprise level IT support. Abacus Technology is seeking a Service Desk Manager to oversee a technical support team providing front line support for end users at the US Mint. This is a full-time position.
Full-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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Description Deskside support Engineer Candidates need a minimum of 4 years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of complex and advanced end-user issues with hardware and software in a diverse MS Windows environment.
$80,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago
it desk support jobs in Arlington, VA
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