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The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service Desk which receives and resolves incident and service request tickets through the ServiceNow service management software.
$26.45 - $31.25 an hourFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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10+ years of experience in digital workplace solutions, digital transformation, technology support / help desk, and IT supplier management and procurement. In this role, the leader will lead, manage, and coach a global and diverse team of cross-functional resources to deliver workplace technology solutions, provide omni-channel user support and learning, while fostering a culture of innovation, sustainability, and agility.
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One or more certification required:ITIL Practitioner, ITIL Service Manager, Apple Certified Macintosh Technician, Apple Certified Support Professional, LPIC-1, LPIC-2, CompTIA A+, CompTIA Network+, CompTIA Linux+, CompTIA Healthcare IT Technician, HDI Desktop Support Manager, HDI Service Manager, Microsoft Certified Solutions Associate (MCSA): Windows 7 and/or 10, Microsoft Certified Solutions Engineer (MCSE.
Full-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Minimum of five (5) years' experience servicing an IT Help or Service Desk, or hands-on experience providing end-user support for web-based software applications. Help Desk Management/ Computer Support and Troubleshooting.
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One of our favorite law firm clients is looking for an IT Service Desk Supervisor in DC. In this role, you would be responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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We are seeking candidates having training and experience providing IT help desk support and managing day to day help desk operations. If you are passionate about customer support, leadership, and have extensive IT help desk operations experience - We want to speak to you.
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As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall approach to executive IT support. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: Providing program support as a Tier 1.5 Service Desk Technician.
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Providing training and support to Service Desk Analysts to ensure that they are able to effectively use the firm's IT systems and provide high-quality customer service. Working closely with other members of the IT department to ensure that the service desk is able to provide effective support for all IT systems and services.
ExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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The IT Hardware Technician will be part of a dynamic team to support the G2 Army MI Enterprise which provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military Intelligence Enterprise IT Systems.
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Comprehensive knowledge of IT service desk requirements with the ability to complete difficult and complex assignments and ability to provide over the phone troubleshooting. The National Security Sector of Leidos has an upcoming opportunity for an IT Hardware Technician at the Pentagon, Arlington, VA.
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Must possess at least two (2) years of IT help desk support at a Tier II level or above. The Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, problems, and fulfilling service requests.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Our Service Desk is the Single Point of Contact (SPOC) for IT support and additional services which include Tier I support, desktop support, image development, imaging, access and identity management, printer support, ServiceNow administration, vulnerability management, endpoint management and support and asset management.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Experience providing IT service management (ITSM) including enterprise service desk, deskside, engineering, and applications support; mobile devices; and electronic messaging and collaboration services.
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The Service Desk Technician is the first point of contact for a range of help desk support, network support, software installations, desktop setups, printer and hardware/software inventory.
$20 an hourInternExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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Education & Experience Requirements: Bachelor’s Degree or equivalent (required) 2-5 years of experience in developing and delivering Help Desk or IT training, Help Desk process improvement, Help Desk knowledge management, or related experience in another field.
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it desk support jobs in Arlington, VA
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