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Minimum 3+ years’ experience in a customer-facing, role such as Consultant, SaaS Implementation Coordinator, Solutions Engineer, or hands on Customer Success Manager.
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As a Customer Success Manager, you'll be part of our Construction Technology business, working as a virtual employee. 70% - Customer Support - providing day to day support (Tier 1) and troubleshooting for existing customers; responsible for managing pipeline of support tickets and collaborating with engineering to solve Tier 2-3 issues and bugs.
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Homeland Language Services has over 7 years of experience developing interactive solutions for a variety of industries including customer service, legal, healthcare, schools, and government, providing high quality over-the-phone interpreting (OPI), video remote interpreting (VRI), on-site interpretation & translation services.
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The Enterprise Customer Success Manager (CSM) role is part of our North American Customer Success team. - 3 years of experience as a Customer Success / Account Manager for a complex product / SaaS company.
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Assistant Facility Manager (Hands-On / Available Immediately) As a team member at Public Prep, you can anticipate a learning environment where the best interest of scholars, their growth, and success is at the center of everything we do.
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As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
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A customer success manager (CSM) is assigned to every customer from the day the contract begins. - Overall 4-6 years experience and 2-3 years Customer Success Manager or Account Manager experience, preference for marketing, agency, or consulting experience.
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Manager, Key Accounts Customer Success / CRM. Strategic Partner Manager, Channel Partner, Google Customer Solutions. Key Account Manager, SEG & Ingles (Food and Beverage Sales Team.
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Collaborate with Customer Success Managers on designated accounts through customer onboarding to ensure a successful customer launch. Hands on with cloud security solutions (e.g., Wiz, Orca, Palo Alto Prisma.
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By developing and maintaining a high level of customer engagement, the Advisor will partner with Account Management (sales), the Customer Success Manager and other Apptians or partners assigned to the account to foster long-term strategic relationships to ensure every customer realizes full value from their investment with Apptio.
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Helps customers and account teams to understand support ticket trends/themes to be used to develop success plans, enablement advice, etc. As a Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships and technical strategy with Dynatrace's strategic customers.
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The demand for HiPerGator’s computing power to carry out Machine Learning research on large data sets has also dramatically increased with UF’s AI Initiative and the recent success of AI methods such as Deep Learning in scientific research.
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3+ years of experience in an Operations role focused on Customer Success in SaaS. We are looking for a Customer Success Operations Manager to drive the effectiveness and efficiency of our Customer Success team.
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The Spectrum Mobile Representative provides basic customer support related to Spectrum Mobile Services. Actively and consistently support all efforts to simplify and enhance the customer experience.
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We're looking to hire a Customer Success Manager to join us in our mission to improve human health and quality of life through the development, distribution, and application of advanced computational methods.
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customer support success hands on jobs Company: Pwc in WA, Us
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