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As a Sr. End User Support Technician you're responsible for providing IT support to federal and contractor staff, requiring the highest level of customer service and technical proficiency.
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We are looking for a Senior Computer User Support Specialist to join Powder River Industries in the Alexandria, VA area to help support our customer base. A successful candidate will provide end-user support for PC server, mainframe applications and hardware.
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Description s an End User Support Technician with Minimum of 5 years technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes.
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Job Description: Background As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.
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Currently, ManTech is seeking an experience and passionate, career and customer-oriented End User Device/Network Technician to join our team at an OCONUS location. Basic Qualifications:Technical Bachelor’s Degree, and 7 years of hands-on experience in IT hardware support, Associate’s Degree with 9 years of experience in IT hardware support, or High School Diploma/GED with 11 years of experience in IT hardware support.
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Edgewater is seeking an End User Support Technician to support a major national laboratory. Provide support in responding to system user requests for assistance.
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Interapt, a world-class technology services company, is seeking a friendly and customer-oriented End User Support Technician to join our team to support a premier enterprise partner.
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Works with a team and effectively across team boundaries and organizational levels to provide customer-first technical support for key IT assets, including end-user assets, networks, security systems, communication systems, etc.
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Provide customer facing end-user support that includes. VIP and home-based office (HBO) user support. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement.
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Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs.
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Provide IT support for disaster recovery and emergency response activities in the event of emergency situations at local sites. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support.
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Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Perform Break Fix, Desk Side Support, IMACDs, Data Migration, Refreshes, etc.
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Provide On-call support if required outside business hours on a rotational basis. Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
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