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End - User Support Technician
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- s a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.
- This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution.
- The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network, Server and print services.
- Provide customer facing end-user support that includes.
- VIP and home-based office (HBO) user support
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