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Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Extension, Analytics, and Reporting.
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The CRM & Five9 IT Systems Analyst is integral to the IT Business Analysis team, focused on supporting and enhancing the organization's CRM systems (Salesforce) and Five9 call center solutions.
$90,973.59 - $112,443.34 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Provides customer account mana, including, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment.
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POSITION OVERVIEW INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONSWe are looking for Customer Service Representatives to support inbound customer service. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus.
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Two (2) or more years of call center or customer service experience. Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution). As the Customer Service Representative, we need someone ready to provide a variety of support, such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.
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Provides general clerical support by assisting patrons or customers; providing general or specific information; processing requests for services, researching information, compiling information, maintaining general office records, processing the mail, and assisting with other services including cash handling.
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You have an extensive knowledge base and / or ability to gain that base of Bombardier Product Support policies in reference to financial directives (warranty, allowances, etc.) For technicians and for aircraft in work, as needed and on call, at your designated Bombardier Service Center.
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Location:Â Baylor University Medical Center- Dallas Unit: Â Interventional Radiology Call: Â 7-8 call shifts per month= 1 shift per week and 1 weekend (Fri/Sat/Sun) per month; Â 30min call radius required Sign On Bonus:Â $15,000 Â (external applicants only.
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The Early Intervention Specialist (EIS) supports the overall mission and purpose of The Warren Center by effectively evaluating and treating the developmental needs of children enrolled in The Warren Center ECI and its programs.
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Center 3 (19075), United States of America, McLean, VirginiaManager, Cyber Product Owner (Cyber Intelligence) Contribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.
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We are a reputable substance abuse treatment center dedicated to providing comprehensive care and support to individuals on their journey to recovery. Fully Licensed Mental Health Therapist Wanted - Substance Abuse Treatment Center.
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Experience with Product Lifecycle Management (PLM) processes and solutions, Product Costing, product / item master data management, and Product Information Management concepts is highly desirable.
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At Houston Methodist, the Radiologic Tech I position is responsible for a variety of routine diagnostic radiology procedures to include X-ray and Fluoroscopy procedures (to include support for OR cases) of moderate complexity utilizing digital radiography and fluoroscopy techniques.
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The Human Resources Director (HR Director) position with Wax Center Partners is a high impact role, with the responsibility to provide the full range of day-to-day HR support across the organization.
Full-timeRemoteExpandApply NowActive JobUpdated 29 days ago - UpvoteDownvoteShare Job
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In the role for IT Support Desk, you will serve as the initial contact for escalation, addressing concerns promptly or advancing them when immediate solutions are not feasible. You'll Manage the acquisition, setup, and implementation of end-user equipment and cell phones, and offer both primary and secondary IT support to staff members on a local and international scale, as needed.
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call center product support jobs in Richardson, TX
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