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Representative, Field Service - Tucson, AZ
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- For technicians and for aircraft in work, as needed and on call, at your designated Bombardier Service Center.
- Assume the role of the Bombardier Business Aircraft ambassador and assist as requested in all facets of the aircraft operation with Service Center employees and / or customers.
- Assist in adjudicating and addressing Warranty, Engineering, Parts and SMART SERVICES related issues pertaining to work associated with the designated Bombardier Service Center.
- Assist the designated Bombardier Service Center in educating, coordinating and mediating coordination of technical items, in the form of; Advisory Wires Service Bulletins Technical Publications Technical campaigns Keep current on all technical aspects of aircraft supported including available modifications, manual revisions, service bulletins, and best operational practices.
- Attend regularly scheduled Technical forums as designated with your assigned Bombardier team manage in the form of; Advisory Committee meetings Regional professional aviation events Designated training events Maintenance and Operational Seminars and manufacturer events Vendor training and update events Assist customers and Bombardier in the determination and processing of warranty claims on green aircraft, completion and vendor warrantable issues as applicable.
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