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As a Helpdesk Technician with SmithRx, you will be responsible for managing internal request tickets in a timely manner while also ensuring a white-glove service experience for our end users, working to continuously seek out opportunities to improve the end user experience.
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SUMMARYAs a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers.
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The Helpdesk Technician will support IT business and enterprise operations teams in multiple US time zones. The Helpdesk Technician will apply internal customer service skills, technical knowledge and expertise, and technical trouble shooting skills to support the IT business practice and its internal customers.
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Monitor helpdesk queue - either in Spiceworks or SCCM. The person in this role will perform all work related to IT helpdesk tickets. Helpdesk Support Technician. All tickets opened related to helpdesk activities will be closed by the person in this role.
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Job Title: Helpdesk Specialist Exemption Status/Test: Non-Exempt. Reports to: Director of Technology Services Date Revised: August 2022. Experience supporting Windows OS, Microsoft Windows Applications, Chrome OS, Apple MacOS, and Apple iOS.
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We have a position open for a Entry Level Helpdesk Technician (MSP) to function as a Tier I support specialist working for a Managed Service Provider that has nearly doubled in size over the last 4 years.
$40,000 - $45,000 a yearFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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For someone looking to progress in their role, the Senior Helpdesk Engineer naturally leads into roles such as the Service Delivery Manager or CTO. Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business.
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IT Helpdesk Support. VOIP, FIVE9, Contact Center. Dice is the leading career destination for tech experts at every stage of their careers. Desktop Support (onsite) Please find the job details mentioned below and let me know if you have any suitable resources.
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We are seeking a JR PC/Server Helpdesk to join our team! Founded in 2016, with over 20 years of industry experience, the team at RC Security Consulting has been keeping the people of DFW Texas safe with custom commercial security solutions.
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SUMMARYAs a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers.
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