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Good knowledge of Contact Center technologies, including IVR, ACD, WFM, CRM integration, chatbots, natural language processing, RPA, and reporting/analytics. Strong knowledge of Contact Center technologies, including IVR, ACD, WFM, CRM integration, chatbots, natural language processing, RPA, and reporting/analytics.
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Up to $10, sign-on bonus available to full-time candidates with 2 years Acute Care experienceBaylor University Medical Center (BUMC), part of Baylor Scott & White Health, is a major patient care, teaching and research center located in Dallas, Texas.
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Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus.
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We are seeking an Operating Room Nurse for our ambulatory surgery center who demonstrates the values of our company by caring like family. Medical City Ambulatory Surgery Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues.
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Baylor University Medical Center, part of Baylor Scott & White Health is a nationally recognized, faith-based, not-for-profit hospital in Dallas that cares for more than 300,000 people each year.
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By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application. You can contact employment@thriveworks.com with any questions or concerns. Thriveworks is a clinician-owned National outpatient mental health private practice group.
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Answer phone and dispatch in a timely manner in addition to demonstrating proper two-way radio etiquette at all times when communicating with other Associates; maintain radio contact with the Front Desk/Night Auditor at all times.
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Develop and implement strategies and tactics to ensure Call Center metrics are consistently achieved inclusive of outbound contact attempts, right party contact, average talk time, average speed of answer, and collection outcomes.
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Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys. Understand omni channel communication technologies and their role in the contact center.
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Expert in End-End Contact Center Platforms & Technologies: Genesys, Nice, Five 9, blending, speech, etc. Typically requires 5 years leading contact center software engineers utilizing agile delivery frameworks including Scrum, LeSS, Lean, XP, Kanban, FDD, BDD, API and UI test automation for quality control and supporting tools (Cucumber, JIRA.
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Jewelry - Client Advisor - NorthPark Center. Our customers will always be at the center of everything NMG does. Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century.
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North Central Surgical Center (NCSC) is a highly successful, Baylor Scott & White affiliated hospital located in Dallas, TX. We partner with the very best team members and medical staff in the area.
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Position Summary:We are seeking a Sr. Information Security Analyst to join the McKesson Security Operations Center responsible for monitoring, detecting, triaging, and responding to security events and incidents in a 24 x 7 global environment.
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Atrium Health Floyd Atrium Health Floyd Medical Center is a 304-bed, full-service hospital located in Rome, Georgia. Serving as the main campus for Atrium Health Floyd, this hospital provides a certified Chest Pain Center, a designated Bariatric Surgery Center of Excellence and a Breast Imaging Center of Excellence.
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Unlike other eDiscovery vendors, Contact fosters a culture where every project manager, programmer, engineer, reviewer, and analyst sees themselves as an extension of the projects' team. Here at Contact,we look for ways to improve efficiency, streamline workflows, and put our clients in the best possible position to weather the next storm.
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contact center jobs Company: Wells Fargo in Dallas, TX
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