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Supports research investigators and senior research staff including responding to email inquiries via a researcher-facing virtual Help Desk, assisting with meeting preparations for virtual webinars, and assisting with copywriting and editing of document knowledgebase.
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This may involve the use of a problem management database and help desk systems. Help with identifying issues that arise with technicians at Level 1 Managed Service Provider: Logging, Troubleshooting, Procedure, etc., and report these issues to the MSP management.
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Position SummaryThe IT Technician performs initial triage and attempts resolution of computer hardware, network and telephony related incidents reported to the Help Desk, and is responsible for documentation and coordination of issue resolution with other IT teams and vendors.
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Perform routine filing, photocopying, scanning, compiling, and distributing of documents; identify and coordinate available services provided by administrative departments such as office services, the IT Help Desk, word processing, accounting, billing, and records.
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Care Harmony is seeking a Help Desk Analyst to support about 200 end users and resolve tier 1 technical issues. 1-3 years of experience working in a Help Desk Analyst capacity.
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Support the Franchise community via Web Services emails, phone support, and help desk support tickets. Develop presentations and training material in support of conventions, area meetings, and in-house training opportunities.
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We provide IT Help Desk and comprehensive Student Lifecycle Management services that improve student engagement and accelerate learning. Student Success brings virtualized support and technology enabled solutions to the worlds most progressive institutions.
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Help desk support, Customer service, 365 admin, Ticketing system, Troubleshooting, Desktop. Tier 1/2 help desk - Onsite with possibility of hybrid after a few months, 2nd shift 2-11pm plus l rotating split on-call schedule for nights and weekends.
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Strong comfort level using technology, including but not limited to: G-Suite, Zoom, Zendesk (or help desk software), Salesforce, and Sight Call. Engaging closely with our users to help provide live support to triage simple to complex commercial and residential HVAC related issues.
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This Warehouse Part-Time Days associate instore role is the opposite of a desk job. We believe in investing in projects, providing hands-on support, and giving millions of dollars annually to our local neighborhoods.
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TITLE: Help Desk Support Technician. Help Desk Support Technician. Maintains Help Desk web page through the NSCC Web Developer. Maintains statistical information pertaining to the Computer Help Desk & C219 Open Lab functions.
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Provides installation and technical support for software, hardware, and remote networks and initial response and resolution for help-desk calls in the organization. Provides first-level response to phone calls and e-mails placed with the Information Technology (IT) Help Desk line; routes problems to other members of the division when appropriate; logs all help desk interactions appropriately; identifies and escalates situations requiring urgent attention.
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Work with end users at all levels on usability / Help Desk issues. Assist in significant parts of system migration project planning and implementationPlan and conduct system user training on-site and remotely as required across all functional areasProvide on-site data conversion support as requiredProvide on-site hyper care of newly migrated branch locationsOperational Management.
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We are currently looking for self-driven, passionate, and results focused individuals to provide help desk support and customer service for our applications and solutions. A Technical Support/Application Specialist provides support and troubleshooting assistance to our customers via phone, email, and chat.
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New Charter Technologies is looking for a full-time Help Desk Support Technicians to join our high-performance team. Your primary objective will be to reply to incoming client support issues quickly and with great attention to detail.
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help desk support jobs in Nashville, TN
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