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In the absence of a Front Office Manager, the Front Desk Manager will fulfill this role. The Front Desk Manager will assist in the planning, direction, coordination and execution of all activities and personnel within the front office departments to include: front desk, bell/door, concierge (if applicable.
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The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy.
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Overview:The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
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Responsible for maintaining overall hotel cleanliness, including assisting with cleaning any areas of the hotel as assigned by the manager when needed, including but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
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2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
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Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
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Demonstrate diplomacy in all interactions while using appropriate behavior and language. Each franchisee is responsible for ensuring compliance with local, state and federal law. Must be able to occassionally lift up to 50 lbsEmployees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor.
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1+ years of customer service experience (i.e. retail sales, restaurant, sales associate, front desk, site management, and/or other customer-centered sales roles) Store Manager (Self Storage.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience.
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Internal: Staff in Room Service, Bar, Kitchen/Stewarding, Engineering, Housekeeping, Front Desk, Sales and Catering Department. REPORTS TO: Room Service Manager and/or Room Service Captain.
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The Night Auditor works at the front desk of a hotel during the night, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day.
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Note: If you have experience working in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.
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Assists the Front Office Manager, Supervisor or AGM to train and instruct personnel assigned to the Front Desk. - Assists Front Office Manager, Supervisor or Assistant General Manager (AGM) in handling group reservations, utilizes commitment agreement for all group per brand standards.
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Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Perform any other duties as requested by the Guest Services Manager or any other member of management.
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front desk manager jobs in Memphis, TN
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