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Coach management team on the proper execution of CHAMPS. Lead product rollout meetings with management team to ensure success. Priority #1: Build Your Team: People. Coach management team on the proper execution of CHAMPS.
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The Ephant Group is an award-winning and privately held hotel management, investment, and Real Estate development company based in Knoxville, Tennessee. This is a full-time on-site role for a General Manager located in Gatlinburg, TN. The General Manager will be responsible for overseeing the day-to-day operations of the hotel, including staff management, customer service, financial performance, and maintaining high quality standards.
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Forecasting and Labor Control are also vital in the fiscal management of the hotel. Requirements: · Must have hotel management experience. · Conduct weekly management meetings as well as appropriate departmental and staff-wide meetings.
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Must have hotel management experience. Set the example of staff expectations by interacting directly with guests and walking the property with staff and management to effectively communicate your vision of an excellent property.
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Proficient in project management and CRM tools/software (Asana, HubSpot, QuickBase, etc.) o Management of departmental expenses, PO's, and QuickBase. Bachelor's degree from an accredited four-year college or university in Marketing, Business Administration, Hospitality Management, or another related field.
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Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience.
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Provide information concerning hotel, facilities and functions, as well as the local area and attractions. In addition to being the smiling face of The Black Fox Lodge, you must be able to efficiently perform the duties of a guest service agent while in a sometimes fast paced environment and maintain a happy demeanor.
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Assists in vegetation management, especially in the documentation, control and monitoring of more than 75 exotic invasive plant species. Assist the supervisor and/or crew leader in tool and equipment maintenance and repair, property inventories, safety inspections, logistical support and data management.
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Proven experience in rooms division management, preferably in a luxury hotel or resort. Bachelor's degree in Hospitality Management or related field or equivalent experience. If you thrive in a fast-paced, guest-centric environment and have a proven track record in rooms management, we want you on our team.
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