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Responsible for driving instructor success with the necessary skills, information, and on-going training and assistance. The Enterprise Customer Success Rep (ECS) is a key member of the North America Sales Organization, reporting to the Director of Business-to-Business Education Team. They are responsible for working across an assigned territory partnering with our Enterprise Account Executives on B2B Education customers (Career, For-Profit, and Higher Education accounts) to ensure sales growth, customer success, and overall satisfaction with Pearson’s portfolio.
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The office is comprised of five functional areas: Career Services, Student Success, Accessibility Services, Academic Advising, and Orientation/FYE. Coordinators for each of the five areas serve as student success advisors, providing students on their caseloads with academic and career advising.
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BASIC FUNCTIONS: The B.E.S.T. Lives Center (BLC) at Benedict College seeks to hire a Student Success Transition Specialist who will provide coordination for all support services for students served through the Center (formerly and currently incarcerated, former foster care, military-affiliated, and adult students.
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The Family Success Coach under general supervision and utilizing established, written policies and procedures, works collaboratively with assigned participants to encourage self-sufficiency, financial independence, employment, and self-reliance for the purposes of helping individuals achieve stability and strengthening families.
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Clinic Success Managers model the behavior and drive that are vital to our organization by working alongside staff as a member of the front office team. Given the number of locations as well as the scope of operations, the Clinic Success Manager’s commitment to maintaining the integrity of our processes from site to site is necessary to ensure the consistency of care for our patients across the organization.
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T he Client Success Agent is focused on providing exceptional voice support for our clients who are enrolled in our debt settlement program. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.
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