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About the Job: The SLED Channel Account Manager will be directly responsible for managing assigned strategic partners and indirect sales within assigned territory as well as indirectly for the success of all partners working with Trellix.
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As a Customer Success Manager, you will take ownership of customer retention and expansion; new customer onboarding and product adoption; monitoring and reporting on customer health metrics; and proactively build customer relationships to maximize account growth/expansion.
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You have a passion for client success across the lifecycle-building relationships that blossom into trusted partnerships one decision at a time. Finally, industry expertise is highly desired as our teams align around industries; our top priority is our customers success in their transformative undertaking, our customer centric approach and industry expertise are crucial to achieving that goal.
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Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Zendesk SaaS suite with a wide array of customers. Have used CRM or Customer Success software such as SFDC and Gainsight to prioritize and manage accounts.
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The Project Leadership function at Parexel is a critical part of driving success for our clients and advancing clinical research projects. Parexel’s defined Biotech Division offers opportunities for seasoned Project Management professionals with a strong background running global clinical trials in a variety of therapeutics including Oncology, Vaccine, Rare Disease, Ophthalmology and Gene- Cell Therapy.
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Increase opportunities for expansion and up-sells by creating a bridge between Account Management, Direct Sales, Channel Sales, Professional Services, and Customer Success teams. Partner with peers to scale processes in on boarding, training, success management, support, and customer advocacy.
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Use technology tools and programs to ensure client success (may includeZendesk,DocuSign, SIS platforms, LMS platforms, Parchment, and more). Additionally, this role may provide occasional one on one training to clients on the platform, navigation, and keys to success.
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Engage in weekly training calls that sharpen your skills and propel you towards success. Join the Globe Life family and become part of an unstoppable force, where history is made and extraordinary growth is the norm.
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About You And What Skills You'll NeedExperience: 4-7 years of customer-facing experience with exposure to full-lifecycle customer success. About This Opportunity:At LogicManager, ensuring an exceptional customer experience is one of our top priorities, and our Customer Success Team is pivotal to achieving this goal.
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Demonstrated experience supporting and implementing complex HR and/or payroll systems (e.g. Lawson, Infor, Workday, Oracle, ADP, Kronos, Taleo, Success Factors). Demonstrated experience supporting and implementing complex HR and/or payroll systems (e.g. Lawson, Infor, Workday, Oracle, ADP, Kronos, Taleo, Success Factors.
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Our Tax Accountant will play a crucial role in ensuring compliance with tax laws, optimizing tax strategies, and contributing to our financial success. Stellar training and an unwavering commitment to your growth and success.
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You will be responsible for the overall success of the dynamic load management products and will report to the Energy Management Product Owner who has responsibility for the overall advanced energy management portfolio.
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As an Entry Level Travel Agent, you will assist clients in planning and booking their travel arrangements, provide exceptional customer service, and contribute to the overall success of our agency.
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That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998.
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The Implementation Consultant works closely with other internal teams cross-functionally including project management, customer success, support, solution engineering, and product development. The Implementation Consultant works closely with other internal teams cross-functionally including project management, customer success, support, solution engineering, and product development.
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success job in Salem, OR
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