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Responsibilities also include leading research efforts and providing intel on patterns in customer issues and inquiries; being able to train and mentor existing CCS staff at all levels, lead team meetings, be a proactive leader in helping the team improve overall customer experience; as well as work as a liaison for product management, manufacturing, and sales to ensure customer satisfaction.
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Coordinate account opening process: gather KYC documentation; submit account application; draft account opening form for Account Servicing Group Draft client agreements for new account documentation Maintain client contact list Analyze customer activity variance related to GTB customer independent review and reach out to customer for justification Act as back up to RM while SHE/HE is travelling for business and/or out of the office on vacation to ensure proper follow up on incoming inquiries.
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Providing technical support to the GMI users, including troubleshooting issues, answering questions, and resolving problems. Global Financial Firm located in New York, NY has an immediate contract opportunity for an experienced Technical Support Analyst.
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We recruit positions from CEO,CTO, Project Manager, Solidity developer, frontend and Backend Blockchain developers to marketing/sales and customer service roles. The company provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate and prevent illicit use of cryptocurrencies.
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The desk is recruiting for all HR, Admin & Office Support roles including: HR,m HEad of HR, Administrative Assistant, PA/Personal Assistant, EA/Executive Assistant, Operations, Clerks, Event, and more.
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Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines. - Recommends and implements programs to support customer needs.
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Human Resources Solutions (HRS) is recruiting for one Clerical Associate IV to function as a Customer Care Representative, who will:-Respond to questions and inquires (via telephone and email) that require working knowledge of all HRS Operations, as well as other DSS-HRDHS programs, initiative, and communication.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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As part of this, the Customer Support Manager will need to have a sound understanding of brokerage operations and requirements. The Customer Support Manager will report directly to the COO and play a key role in customer retention and business expansion.
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This role will sit under IAM Team Lead under the Cyber Security & Information Risk Team and provide day to day support for various business and security applications, including Joiner/Mover/Leaver processes, provisioning and de-provisioning access, detailed process documentation and re-certifications of access reviews on periodic basis.
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Previous contract security, law enforcement, fire department, military, customer service experience preferred. Our Fire & Life Safety Directors support Harvard Protection in our goal of providing best-in-class security and life safety services.
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Are you interested in joining our North America Customer Success Team but aren't currently seeing a posting? Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.
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The individual will also support clinical management of the H+H medical respite facilities which provide interim housing, clinical services and case management for patients who are too sick to discharge to shelter after an inpatient stay.
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The purpose of the organization is to run operations on behalf of all Diageo markets worldwide including:Commercial ExperienceFP&A ExperienceSupplier ExperienceMaster Data ExperienceFinance ExperienceEmployee ExperienceOur ambition is to ‘Deliver outstanding solutions and processes to help Diageo win’ through:Excellent processes: Standardized, effective and well-governed end-to- end processes underpinned by reliable and consistent operations, and outstanding customer experience.
$155,310.375 - $258,850.625Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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If you're eager to make a significant impact within a dynamic team and drive success through excellence in support and customer service, we encourage you to apply now. As a Technical Support Analyst, you will be the first point of contact for troubleshooting client issues, reproducing bugs, and ensuring effective communication between clients and our development team.
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customer support jobs Title: technical customer Company: Adecco in New York, NY
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