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You've worked in software relationship management, particularly in e-commerce, marketplaces, and/or SaaS. Column is looking to hire a full-time Customer Success Manager (CSM) to join our Customer Experience team.
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A minimum of 5+ years of work experience at a B2B company with a complex technical SaaS product in Customer Success, Account Management, or other relevant roles. Be responsible for the ultimate success of our relationship with our customers throughout onboarding, implementation, launch, post-launch, adoption, expansion, and renewal.
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You have at least 5+ years of experience in technical program management in a dynamic and highly technical environment, with strong track record in managing complex cross-functional projects in a cloud/SaaS environment.
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Demonstrated relationship management, influencing, and negotiation skills. The Senior Vice President, Global Technology Procurement role is responsible for developing, executing, and managing the strategies for the acquisition of third-party technology products and services, including consulting services, software, SaaS, and Public Cloud across all regions.
ExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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Negotiate and redline contracts with understanding of acceptable and preferred commercial terms and risk tolerance. Collaborate with legal, finance, risk, and information security during supplier and contract reviews.
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Develop strong customer relationships: proactively engage with customers across both operational and management positions to promote their Apptio solution and showcase value back to them; understand the customer business and empathize with their circumstances in order to build a relationship as a trusted advisor and foster deep trust.
$129,000 - $195,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The ideal candidate will have a strong background in lifecycle marketing, data analysis, and customer relationship management. We are seeking a dynamic and experienced Lifecycle Marketing Manager to join our team.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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This transition aims to modernize our customer relationship management capabilities, enhance data accessibility, and streamline business processes for our franchises. :We are seeking a dynamic and experienced Project Manager to join our team and spearhead multiple digital transformation projects.
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You’ll maintain relationships within a portfolio of NetSuite customers to ensure the continued adoption and expansion of NetSuite’s cloud-based business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and eCommerce.
$26.92 - $43.17 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The role of Oracle Delivery Manager is to provide day-to-day leadership and management over the application management team (internal and external service providers) in support of the Oracle Cloud ERP, EPM, Analytics, and other SaaS applications.
$131,175 - $218,625 a yearFull-timeExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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We're looking for a strategic customer success manager to join an AI powered legal tech startup. Customer Success Manager - Hybrid - NYC. Experience with Salesforce, JIRA, Zendesk or other account management and CS software.
$120,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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This is a complex solution sale and relationship management position which requires deep understanding our customer's business and technology environment and requires a strong technical industry background with an emphasis in cloud and SaaS. The Regional Sales Manager must be able to effectively deal with both technical and business issues at all appropriate levels.
$110,000 - $130,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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As a Senior Enterprise Customer Success Manager, you will develop a trusted advisor relationship with customers (C-suite) helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle.
$130,500 - $193,400 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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We are seeking a skilled and experienced SaaS Training and Onboarding Manager to join our team. Familiarity with customer relationship management (CRM) systems and help desk software is a plus.
$70,000 - $85,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Experience in Customer Success, Account Management, Relationship Management experience in a SaaS company, experience in a digital marketing environment. Reports to the Customer Success Team Manager.
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saas relationship management manager jobs in New York, NY
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