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Responsible for providing quality guest service as it pertains to checking in/out of hotel guests; PBX operations to include mail/message service; taking hotel reservations; and concierge services in a gracious and professional manner.
$28.73 - $38.31 an hourPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
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Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s. Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis.
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The Overnight Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
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Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores. Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s.
$65,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Overview The Rooms Manager is responsible for assisting in management of Guest Services, Concierge and Uniformed Services, Housekeeping, Laundry, Security, Communications, Reservations in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees.
$62,000 - $65,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Assist in managing all aspects of front office areas, which may include but not limited to guest registration, bell services, concierge services, business center, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability.
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The Director of Rooms oversees hotel services including Front Desk operations, Housekeeping, Guest Services and Concierge. This position reports to the hotel General Manager.
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Guest Service Managers lead associates in significant service providing positions that may include bell, concierge, door, and valet. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
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Reporting to Director of Shared Services Operations and Reservation Manager. This position is responsible to identify and pursue quality standards and guest satisfaction as well as supervise the team for the smooth operation of Aman Central Reservation Concierge.
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Ensure sign off of all Service Standards by Position for Guest Services staff. Develop employee morale and ensure training of Guest Services personnel. Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.
$65,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Bell Captain or Guest Service Agent Concierge or Guest Services Manager AGM or General Manager. Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.
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Provide an overview of guest room, hotel services and amenities. Escort guest to hotel rooms. Assist guest with room changes. Make deliveries to guest rooms. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
$17 an hourExpandUpdated 10 days ago - UpvoteDownvoteShare Job
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As a Concierge Multifamily with Hines, you will be responsible for organizing, coordinating, and implementing various resident services and programs. Monitor guest traffic and parking garage for team members and vendors.
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