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Responsibilities also include leading research efforts and providing intel on patterns in customer issues and inquiries; being able to train and mentor existing CCS staff at all levels, lead team meetings, be a proactive leader in helping the team improve overall customer experience; as well as work as a liaison for product management, manufacturing, and sales to ensure customer satisfaction.
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The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints.
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Human Resources Solutions (HRS) is recruiting for one Clerical Associate IV to function as a Customer Care Representative, who will:-Respond to questions and inquires (via telephone and email) that require working knowledge of all HRS Operations, as well as other DSS-HRDHS programs, initiative, and communication.
$50,287Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The purpose of the organization is to run operations on behalf of all Diageo markets worldwide including:Commercial ExperienceFP&A ExperienceSupplier ExperienceMaster Data ExperienceFinance ExperienceEmployee ExperienceOur ambition is to ‘Deliver outstanding solutions and processes to help Diageo win’ through:Excellent processes: Standardized, effective and well-governed end-to- end processes underpinned by reliable and consistent operations, and outstanding customer experience.
$155,310.375 - $258,850.625Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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You'll report to the PSA Customer Care Manager and work onsite at our Jersey City, NJ office. Partner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights and technology, to deliver on a customer service experience that is streamlined, optimized and personalized to the 'collector' experience.
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As a Senior Customer Success Manager, you will be at the center of our mission to bring fairness and clarity to the recruiting process for all teams, and the insights you gain while working with our new customers will have an impact on the evolution of our retention and value-delivery strategies.
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Position SummaryThe TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.
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Proven experience in ecommerce customer service management. We are seeking an Ecommerce Customer Service Coordinator to become an integral part of our team. Please submit your resume and a brief cover letter explaining why you're the perfect fit for the Ecommerce Customer Service Coordinator role.
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You'll be reporting to the VP Customer Success and be working very closely with our other customer success managers as well as our Healthcare Pod leadership in building a World Class CS org.
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Extensive knowledge of digital technology such as: content management systems (CMS), digital asset management (DAM), customer relationship management (CRM) systems, customer data platforms (CDP, systems integration, website analytics, marketing automation, native apps, social media, programmatic and predictive media.
$179,500 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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5+ years of hands-on business intelligence experience, working in a customer-facing technical role (customer success, consulting or pre-sales) Drive new customer onboarding with a core focus on customer adoption and self-sufficiency.
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Job Title:Development Director-Customer Led DevelopmentCompany:PrologisDevelopment Director, New York / New JerseyA day in the lifeThe site development professional will be part of a team responsible for assisting or having responsibility for the due diligence process for vacant ground acquisitions, build to suit (BTS), land use approvals & entitlements, and creation & management of the infrastructure scopes of work.
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Drive the development and continuous improvement of the customer service organization by establishing a knowledge management center, which can include: development of instructional design, content development, and other team resources to support exceptional customer interactions.
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Utilize Customer Relationship Management (CRM) tool to research specific territories and conduct outbound customer calls. Collaborate with marketing and outside sales teams to support customer sales tools, initiatives, and training.
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Coordinate account opening process: gather KYC documentation; submit account application; draft account opening form for Account Servicing Group Draft client agreements for new account documentation Maintain client contact list Analyze customer activity variance related to GTB customer independent review and reach out to customer for justification Act as back up to RM while SHE/HE is travelling for business and/or out of the office on vacation to ensure proper follow up on incoming inquiries.
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customer job Title: flexible in New York, NY
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