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You will have full oversight of our complex Cisco voice ecosystem encompassing Webex Contact Center, Unified Communications Manager, Unity Connection, IM & Presence, Cisco Jabber, Contact Center platforms, Voice Gateways, SIP trunks, and more.
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Certified Healthcare Facility Manager (CHFM) and Certified Healthcare Safety Professional (CHSP) Be part of the University and Hospital Command Center structure for emergency management including scheduling, coordinating, monitoring, and reviewing required drills.
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Microsoft System Center Configuration Manager (SCCM) The IT Operations hours of operation are 8 a.m. – 6 p.m. ET Monday to Friday and may require the candidate to work shifts within that time period as necessary as well as be available for rotating on-call escalation issues.
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Responsible for providing on call patient visits scheduled, or unscheduled, for urgent physical and psycho-social issues during after hours scheduled shift, in coordination with Call Center Triage and On Call Manager.
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Establish cross-functional partnerships with Buying, Operations, Copy, DC/Call Center, SEO/Digital Marketing, Planning, Marketing, Analytics, IT, Product Management, UX/Research, Merchandising, and Creative teams.
$83,000 - $100,000Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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General Purpose and Scope of Position:The Senior Manager of Operations (SMO) is a key influencer at the location level to ensure the safe and efficient execution of all operational activities for the locations within their area of operations by our established policies and procedures.
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Supports Contact Center taking inbound calls during high call volume periods. Also serving the Contact Center Representatives in need of escalating patient appointment issues, they are committed to providing exceptional patient experience in supporting and scheduling Ambulatory Care appointments across the enterprise and responding to patient escalation inquiries.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Interested Candidates should submit a letter of interest to Recruitment Manager, John C. Pinto at or call for more details Montefiore/Einstein Hospital is an equal opportunity/affirmative action employer with strong institutional commitments to diversify its faculty.
ExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Cisco Call Manager: Understanding of dial-plan and call flow, partitions and CSS, media resources, and user management; Cisco Contact Center Express: Understanding of call routing to/from UCCX, familiarity with Finesse features, and agent provisioning.
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Ensure the department is in compliance with all federal, state and local regulations, accrediting agencies; and Mount Sinai Medical Center policies and procedures. May serve on a rotating basis, as on-call Administrator to handle problems that arise evenings and weekends.
ExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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Project manager, communications, retail salesperson, customer service, marketing manager, marketing, territory manager, sales administrator, full-time marketing executive, e-business, distribution manager, customer service clerk, call center agent, customer service director, customer service sales, field sales representative, account manager.
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With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. They're seeking a National Account Manager to expand their presence across the US and UK retailers.
ExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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In North America, our services include office services such as reception/lobby concierge, mail center, and conference room management in addition to document processing services utilizing leading edge technologies.
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Experience with specific systems such as Cisco Call Manager, Cisco Contact Center Enterprise, Webex, Verint, Calabrio, or similar platforms is highly desirable. In this role, the candidate will be a dedicated and analytical Unified Communications and Contact Center Operations Support Analyst to join our MCIT (Medical Center Information technology) Infra Unified Communication and Collaboration team.
$97,589.95 - $103,880 a yearFull-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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Serve as a clinical liaison between the call center, revenue cycle team and the medical office to promote a positive patient experience. Maintain HIPAA compliance and report any breaches to the Manager, Nursing and the Practice Administrator.
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call center manager jobs in Long Island City, NY
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