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Candidates must demonstrate: - 5+ years of proven experience in a customer service focused IT position involving desktop support, desktop engineering and customer service - Knowledge of Windows, Microsoft O365, iOS/Android and Pulse Secure.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Continuous Improvement: Review and refine support processes to ensure our knowledge base, chatbot, and other support resources are answering customer queries. The ideal candidate will possess a strong background in customer service management, experience with customer support technologies, and a passion for resolving complex customer inquiries.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Failure to fill this position will have a negative impact on the Bureau’s ability to provide adequate administrative support as inquires to the Customer Services Unit may not be addressed in a timely manner, which will be detrimental to the Department’s goal of providing excellent customer service to the public.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Active Learning, Adaptability, Customer Service, Customer Service Management, Decision Making, Detail-Oriented, Equities, Exchange Traded Funds (ETFs), Group Problem Solving, Operational Delivery, Process Flow, Process Management, Teamwork, Trade Confirmations, Trade Support, Trading Desks, Trading Systems.
Full-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Measure and support customer health and growth (renewal and expansion) You're the go-to person for customer questions regarding strategy, product training, and non-technical support.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Outreach is seeking a qualified candidate for the position FT Community Support Specialist for our adolescent residential program located in Ridgewood, Queens. Liaison to district school providing a seamless transition and support after residential treatment.
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Support marketing, product management, and application scientist colleagues to promote the company’s products and support ongoing customer engagement. Generate and support data generation for marketing, product management and application scientist discussions with customers and product collateral development.
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WFH stipend to support your home office needs. Triage support requests from tickets, email, and Slack, proactively seek ways to unblock users and improve our SLAs. This role will own all IT aspects in our NYC HQ, including onboarding, triaging support requests, assisting with AV conference rooms/Event Space, and managing our inventory.
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We are looking for a Customer Onboarding Coordinator who is eager to learn, motivated, and ready to start a rewarding career in support and energy technology. Runwise ( ) is a fast-paced, customer-focused climate-tech startup that controls and runs the key energy systems (heating, water, etc.
$55,000 - $75,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Relevant working experience: Patient Services/Relations or Navigator, Sales, Motivational Interview Training, Child Life Specialist, EMT/Paramedic, Customer Service Representative, Crisis Mangement, Substance Abuse Counselor, Health Administrator/ Community Case worker/ Social worker, Nursing-LPN, Educator/Teacher.
$70,000 - $103,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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This role will sit under IAM Team Lead under the Cyber Security & Information Risk Team and provide day to day support for various business and security applications, including Joiner/Mover/Leaver processes, provisioning and de-provisioning access, detailed process documentation and re-certifications of access reviews on periodic basis.
$62,000 - $93,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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You will take ownership of customer issues escalations as a member of the IT support staff applying your understanding of systems within multiple applications in our tech stack. Provide the very best customer service experience for all users when troubleshooting their support requests by applying your technical skills, problem-solving abilities, and specialized knowledge to educate our workforce.
$19.72 - $35.21 an hourFull-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Responsibilities also include leading research efforts and providing intel on patterns in customer issues and inquiries; being able to train and mentor existing CCS staff at all levels, lead team meetings, be a proactive leader in helping the team improve overall customer experience; as well as work as a liaison for product management, manufacturing, and sales to ensure customer satisfaction.
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An understanding of Refinitiv product line, infrastructure and associated control systems, including sales practices, product pricing, customer administration and sales systems / processes. Provide support to other group members on the Enterprise Platform, Refinitiv commercials and Compliance processes.
$109,800 - $204,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Reporting to HUMAN’s Chief Revenue Officer, the VP, Customer Success will lead HUMAN’s Customer Success teams which includes Technical Account Management, Customer Support, Solutions Architects and Professional Services, and will be responsible for customer outcomes, driving customer retention, service delivery, technical assistance, influencing expansion and training to clients.
$200,000 - $240,000 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago
customer support jobs Title: senior Company: Nugget Market in Brooklyn, NY
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