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Excellent knowledge and understanding of VoIP Protocols: SIP, RTP, RTCP. The ideal candidate has experience working in a Customer Support Environment or Network Operations Center (NOC), Security Operations Center (SOC) and has experience with VoIP, Carrier Ethernet, and Security technologies.
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4+ years’ experience as a VOIP Engineer with expertise in broadsoft production deployment. Good understanding on the voice CPEs like Polycom phones, Enterprise Service Gateway, Integrated Access Devices, Cable modem (eDVAs) and PBX for Trunking setup.
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Demonstrates some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures.
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Hands-on IP router/switch/telephony customer premises equipment -Design, configure and deploy LAN and WAN network connections, hardware, software and communication links and services. 5 to 8 years' Experience with protocols -Firewall experience with firewalls such as (Cisco ASA, Juniper SRX, Checkpoint NG etc.
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Implement and administer LAN/WAN networks in multiple locations that support VoIP based phone system and video conferencing including switches, routers, firewalls, VPN tunnels, load balancers, DNS/IP address management, and backup/recovery solutions.
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5+ years of telephony experience, ideally with Cisco UCCE. These networks support a VoIP-based phone system and video conferencing infrastructure, including switches, routers, firewalls, VPN tunnels, load balancers, DNS/IP address management, and backup/recovery solutions.
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Minimum 4 + years of experience in IMS call flows (Preferably Ericsson Networks elements) and IMS CORE with PSTN and other mobile subscribers. Familiarity with test repository tools like HP ALM and Test rail and defect tracking tools like JIRA and Github.
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Establish and maintain relationships with key internal and external stakeholders such as Procurement, IT and Telephony, Legal, Human Resources, as well as, clients’ representatives, and vendors involved in fleet maintenance operations.
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