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The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints.
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The CCSS is also responsible for implementing and managing customer service initiatives and programs including continuous improvement projects in customer service processes in conjunction with the Customer Experience team.
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Mdm, Telephony, Telecommunications systems, Trouble tickets, Unified communications, Ticketing system, Customer service, service desk, servicenow, service-level agreement, mobile device, mobile iron.
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Keywords: D365 for Customer Engagement, D365CE, CE, Dynamics CRM, CRM, Budget Management, Change Management, Project Management, Risk Management, Project Tracking, Risk Mitigation, PMP, PMI, PMI ACP, Agile, Waterfall, Methodology, Project Manager, Senior Project Manager, MS Project, LCS, VSTS, DevOps, Power BI, Financial Reports.
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Our Comprehensive and Customer Workforce Solutions include national Right-to-Hire Contract Staffing, Direct Placement, and Managed Service Provider (MSP) / Vendor Managed Services (VMS) engagements.
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Experience designing eDiscovery databases and reports; reviewing and quality checking database data loads; coordinating complex projects; developing recommendations, plans, cost estimates, budgets, procedures, and specifications for case-specific projects from discovery to trial phase; drafting project proposals and provide status reports; providing end user support and customer service; troubleshooting litigation support firm applications; processing experience a plus.
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We are seeking an HR Generalist to support our Carlstadt, NJ and Jersey City, NJ locations for our ReadyRefresh service delivery business, reporting to an Area HR Manager. Proven customer service and responsiveness to others.
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Responsible for providing high service level operational client support for high focus Prime Brokerage clients as well as supporting the team manager in project work and ad-hoc requests assigned the team.
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Define and lead product strategies, roadmaps, and vision for multiple ServiceNow products, including Customer Service Management, IT Service Management, IT, Operations Management, and Hardware/Software Asset Management across various organizations.
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Attend all Telecommunications and HHC training (VoIP, Media, Breakthrough, Computer training and Customer Service Training) Mdm,Telephony,Telecommunications systems,Trouble tickets,Unified communications,Ticketing system,Customer service,service desk.
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The Customer Care Manager will be responsible for overseeing the daily operations of the call center, managing staff, and ensuring customer satisfaction through efficient and effective service delivery.
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Sales & Client Service Coordinate with Relationship Manager and AML/Compliance and/or OFAC Sanctions Team for any BSA or sanctions related cases follow-up. Coordinate account opening process: gather KYC documentation; submit account application; draft account opening form for Account Servicing Group Draft client agreements for new account documentation Maintain client contact list Analyze customer activity variance related to GTB customer independent review and reach out to customer for justification Act as back up to RM while SHE/HE is travelling for business and/or out of the office on vacation to ensure proper follow up on incoming inquiries.
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Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions crossing customer channels, service center backoffice and field service solutions.
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Extensive knowledge of digital technology such as: content management systems (CMS), digital asset management (DAM), customer relationship management (CRM) systems, customer data platforms (CDP, systems integration, website analytics, marketing automation, native apps, social media, programmatic and predictive media.
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Join the Prudential Center family with a position in Event Security Work NJ Devils, Concerts, Seton Hall and other events at THE ROCK. The ideal candidate will provide exemplary customer service, while serving as a physical deterrent for major concerts and sporting events, including all NJ Devils games at the Prudential Center.
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customer service manager jobs Title: customer service supervisor Company: Mci Lc in Newark, NJ
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