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The Customer Service Representative - Eligibility Specialist (ES) is responsible for receiving high volume, often back-to-back, inbound calls about Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs.
$18 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Customer Service Representative, under the direct supervision of the Customer Service Manager, shall have responsibility for responding to all inbound calls to the call center, as well as any service request initiated.
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The goal of the Customer Service Representative/ Client Care Specialist is to convert inbound calls into booked service appointments for our technicians across HVAC, Plumbing, and Electrical trades.
$16 - $17 an hourFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Service and Sales BDC Representatives handle inbound and outbound telephone calls, emails, live chats. Essential Duties:Communicates effectively with Internet customers, inbound service calls, and prospects according to their preferred method of communication.
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The CSR may handle a high volume of inbound and/or outbound calls and should seek to create a positive experience for each caller. Answering calls from customers with complaints, or other issues with products or services and directing them to the appropriate team lead to address.
$15 - $17 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Receives inbound customer service calls, assesses root cause(s) of customer issues, and resolves customer concerns in a timely and professional manner in order to achieve the highest level of customer satisfaction.
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Receives inbound calls to resolve routine and escalated customer service issues. Customer service skills, including conflict resolution and telemarketing. Conducts quality assurance calls and ensures adherence to standards, provides feedback and/or training as needed.
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Handle specific Inbound/Outbound calls from customers. Respond to customers through a variety of channels including telephone (both inbound and outbound), internet, and written correspondence as appropriate.
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Receiving inbound patient service calls. Receiving inbound calls to schedule appointments for our 24 locations. Making outbound reminder calls to previous patients about Annual Exams.
$16 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Call Center Representative may handle a high volume of inbound and/or outbound calls and should seek to create a positive experience for each caller. + Answering calls from customers with complaints, or other issues with products or services and directing to appropriate team lead to address.
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Taking inbound calls, youll handle new claim calls and troubleshooting a variety of claims servicing questions including confirmation and status of claim, billing and general policy inquires.
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Answer inbound customer service calls with an open, friendly greeting. Perform outbound calls to customers to follow-up on service received. Keywords: customer service, office, administrative assistant, representative, data entry, customer retention, self-starter, communication, scheduler, accounts payable, accounts receivable.
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The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism.
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Manage large amounts of inbound calls with efficiency and courtesy. Empathetic customer focus, flexibility to manage many different personality types. We're looking for someone who can tackle customer issues, complaints, and inquiries head on all while keeping customer satisfaction at the forefront of their decision-making and communication.
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The Successful Customer Service Specialist Will. Perform outbound calls to customers regarding outstanding account balances. Schedule & communicate with Service Technicians to meet customer requirements.
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inbound calls jobs Title: customer service in Indianapolis, Iselin, New Jersey
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