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Position Summary: Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.
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Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing.
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Position Summary: Reporting to the Regional Director, the Patient Experience Coordinator Float (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.
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Reporting to the Clinic Manager, the Patient Experience Coordinator (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.
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Provide general office, receptionist, and clerical support to assigned location. Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated.
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General responsibilities are reception of patients, switchboard and paging systems, scheduling of clinic and hospital activities, registering all patients, obtaining appropriate demographics, insurance and medical information for inpatient and outpatient status, including surgery, emergency room, lab, referred lab, radiology, Providence North Coast Clinic, dermatology, physical therapy, respiratory therapy, and home health, visiting specialists.
$27.09 an hourPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups.
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Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. Serve as a contact for physical therapy post-care needs. Physical Therapy Benefits.
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Excellent customer service skills. Consistent with a standard office environment, noise level is low with little to no extrodinary environmental factors. On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys.
Part-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Reporting to the Regional Director, the Patient Experience Coordinator Float (similar to medical receptionist and office coordinator roles) is the owner of the patient’s first and last impression and front-office experience and delivers first-class customer service throughout the patient’s physical therapy journey at Athletico.
Full-timeExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors. Experience with requesting and managing customer payments preferred.
Full-timeExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
Full-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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Proficient with the use of MS Office, Outlook and Excel. Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. Athletico’s Greater Purpose is to empower people, inspire hope and transform lives.
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Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. Pet insurance discounts. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury.
Full-timeExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.
Full-timeExpandApply NowActive JobUpdated 9 days ago
physical therapy customer service general office jobs in Holdrege, Nebraska
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