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Analyzing Conversational (Chats, Emails, Messages and Calls) data, and the use of this data to build Natural Language (NLP) modeling pipelines for intent classification, training & deploying conversational AI systems, IVR, virtual assistants, chatbots etc.
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The Christian Broadcasting Network (CBN) is seeking a Manager of Quality Assurance for a 24/7 contact center that serves inbound, outbound, digital, and email channels through teams that are on-site, remote, and international.
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Provides subject matter expertise and operational support for relevant mental and behavioral health-focused activities, such as the handling of crisis calls, mental health first aid training, field safety and de-escalation practices, psychotropic and other medication monitoring, etc.
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Utilizes critical thinking and problem solving skills to recognize and match symptoms to protocol, assigning acuity (emergent, urgent, acute and non-acute) and ensuring safe, timely disposition of health related calls.
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We are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process-related inquiries professionally.
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Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
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The role of the import specialist is to process and handle air and ocean import shipments for our customers, ensuring the highest quality standards and providing service solutions that meet or exceed our customers' requirements.
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Performs Dispatch duties which include, but are not limited to, processing of keys; monitoring CCTV, access control systems and fire panels; answering phone calls and monitoring news/weather/law enforcement scanner.
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Perform Dispatch duties which include, but are not limited to, processing keys; monitoring CCTV, access control systems, and fire panels; answering phone calls and monitoring news/weather/law enforcement scanner.
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Proper handling of inbound/out bound skip calls and utilizing multiple internet avenues to locate consumers while meeting production goals established by management. This is an IN OFFICE POSITION. Minimum 2 Years of Experience in AUTO SKIP TRACING. THIS IS NOT COLLECTIONS OR SALES position, however this position does involve inbound/outbound phone contact with customers, field agents, and clients.
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CBN is a global nonprofit ministry demonstrating the love of God by sharing the Gospel through mass communication, digital media, and humanitarian aid. Strong experience with Microsoft Office including advanced Excel and PowerPoint techniques for the sake of reporting and analysis.
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Provide support for the Life Science Sales teams to include (but not limited to) joint Teams calls, site visits, technical solutions, bid reviews, and factory interactions. Provide support for the Life Science Sales teams to include (but not limited to) joint Teams calls, site visits, technical solutions, bid reviews, and factory interactions.
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15.00 / hourBILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGSWe are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions.
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Participate regularly in store and district conference calls to bring greater awareness to safety initiatives and emergency/crisis response procedures. Promote effective internal communication through regular Store Protection Specialist conference calls and participation in store rally meetings.
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POSITION OVERVIEW INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONSWe are looking for Customer Service Representatives to support inbound customer service. POSITION OVERVIEW INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONSWe are looking for Customer Service Representatives to support inbound customer service.
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inbound calls jobs Company: At T in Dallas, MT, Minnesota
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