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Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service. Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace.
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Preferred: 1 year in an auto body or similar work environment including previous customer service experience. Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.
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Knowledge of or the ability to execute customer service principles and best practices. This is a customer service position working with the public to provide motor vehicle services including licensing, titling, testing, and permits at a local MVD field office.
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MercyOne Dubuque Medical Center and all its affiliates are proud to be equal opportunity employers. Trinity Health is an Equal Opportunity Employer. In addition to the aide scope of service, the aide receptionist is responsible for scheduling of patients intheir respective work areas, assisting with determining staffing needs to provide adequate patient care, verifying and completing insurance requirements, admitting patients, and communicating with patients and other health professionals to obtain needed information.
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Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees. Customer Service & Contact Center Operations Full time.
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Minimum 7-10 years of Customer Service Management experience required. Expert level knowledge of customer and employee relationship management. This position is responsible for Customer Service for all Lines of Business (CT Vinyl, Wolverine, Stone, MW, CI, NDX, CT Metal, Rise) manufactured by the 9 plants of the Siding Product Group network.
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This position will be focused on issuing Section 26a permits on the TVA reservoir with an emphasis on project management, customer service, and completing NEPA/environmental reviews.
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Attend daily meetings and Verizon Customer Service Representative training sessions to build upon product knowledge, learn new customer services tactics, and stay up to date on available promotions.
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Daily management of customer service team and assigned customer accounts, developing procedures and implement strategies to meet customers' needs and improve service quality.
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Rust-Oleum is an equal opportunity employer. Operations, Supply Chain, Sales and Marketing) Utilization of a data-driven approach towards decision making, leveraging datasets spanning consumer insights, market data, service levels, sales data, and more.
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Expedite repair orders or the estimate process or shorten the normal repair time requires a diversity of skills including the knowledge of procedures followed by BrandsMart Service Company, each manufacturer, and the extended warranty provider.
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Professionals in this position should have deep CRM process and configuration expertise in SAP CX across all areas of the CRM portfolio including Lead & Opportunity Management, Territory Management, Quote & Order Management, Service Tickets, Call Center, and integration to SAP ERP/ Commerce/Emarsys/CDP/CDC/CPQ/FSM/Qualtrics/BTP. Experience in SAP FSM, SAP CPQ, Emarsys, BTP is a plus.
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Training of employees in and application of wildlife biology, entomology, administration, policies and procedures, fleet and equipment, maintenance and upkeep, time management, ethical business practices, pride, quality service, and customer satisfaction.
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In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery. Customer concerns are escalated to management teams to develop plans to remedy and return to expected service levels.
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Provide in-depth data quality analysis of rules and errors based on knowledge of SAP data dictionary tables, views, relationships, and corresponding data architecture for ECC knowledge for core master data objects like customer, vendor, Expertise on SAP Master Data Management (SAP MDM) to enable information integrity across the data sources in the business for a leading Aviation Engine Manufacturer.
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equal opportunity customer service knowledge management jobs Company: First Defiance Financial Corp in Anoka, Minnesota
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