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Provide current telephone data for the HCHB E911 center ANI/ALI database on a weekly basis. The contractor shall provide close to real time access to the telephone call detail database to a very limited number of people specifically designated by the COTR.
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Reiter, Hill & Johnson is seeking an in-office Call Center Representative. Welcomes patients and visitors on the telephone; serves as the first touchpoint between the patient and the practice.
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Under the direction of the Assistant Call Center Manager. The Customer Service Supervisor(s) oversee teams of CSR staff and delegates, evaluates, and monitors day-to-day activities of the CSRs. The Customer Service Supervisor ensures all telephone account maintenance inquiries are responded to promptly and within performance standards.
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Serve as a liaison between call center, clinics, and external providers. Understand Call Center functions, staffing and processing; complete all required fields of information in the appropriate system.
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OB-Gyn Associates of Advantia is seeking a full-time bilingual Call Center Representative. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone following established scheduling guidelines.
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Provide Telephone Call Detail Report. Support existing and future VoIP requirements, including VoIP phones (including physical phones, softphones and Wi-Fi phones), associated call processors, E911 services, and gateway systems.
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SUPERVISION RECEIVED: Reports directly to Call Center and Director of Clinical Practice. The responsibilities associated with this position allow access to the computer role Call Center Specialist.
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The VoIP Engineer is responsible for providing the design, installation, operations, maintenance, and sustaining engineering for the assigned telephone systems at various sites operated by our customer, as well as their occupied facilities around the Washington, DC region.
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Inbound Call Center - The Agent is responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring the quality and integrity of the call.
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Establish work schedules for the staff; ensure proper coverage; work to develop a float pool; rotate call schedule as needed/weekends and holidays. Complete on line registration with parents/guardian via telephone or in person, as a backup to staff.
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ICF is hiring a VoIP Engineer who will be responsible for providing the design, installation, operations, maintenance, and sustaining engineering for the assigned telephone systems at HCHB, COOP site and DOC occupied facilities maintained by DOC customers.
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Receive visits, electronic mail, and telephone calls from military, civilian, Contractors and Government personnel in/outside of the immediate organization; determines nature of inquiry and utilizes knowledge to provide a timely and accurate response or refers call/caller to appropriate Point of Contact (POC.
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Serves as a primary point of contact for the NCDA -Deposit Insurance with the FDIC Call Center (located in the Division of Administration), which is responsible for answering basic deposit insurance inquiries received from bankers and consumers.
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Respons Call Center, Part Time, Representative, Customer Service, Insurance, Healthcare, Technology, Patient. Register and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines.
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Meet or exceed established call center metrics, attendance standards and quality levels. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently.
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telephone call center jobs in Silver Spring, MD
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