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Shall have five (5) years of experience operating, programming, and troubleshooting the Avaya CS1000 PBX, AACM call center system, Telstrat telephone recording system, call pilot voicemail system, and typical associated equipment and circuits.
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The telephone call detail database to a very limited number of people specifically designated by. Provide Telephone Call Detail Report. phones, softphones and WiFi phones), associated call processors, E911 services, and gateway.
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Standard Hours: Monday - Friday normal daytime business hours (no on-call, no weekends and no holidays required). As a Telephone Case Manager RN with UnitedHealth Group, you'll support a diverse member population with education, advocacy and connections to the resources they need to feel better and get well.
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Complete computer aided, on-line registration screen with parent/guardian via telephone or in person in professional & courteous manner. Serve as a liaison between call center, clinics, and external providers.
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Support existing and future VoIP requirements, including VoIP phones (including physical phones, softphones and WiFi phones), associated call processors, E911 services, and gateway systems. Operate, maintain, and perform sustaining engineering for telephone system infrastructure including basic services (operational configuration, engineering and maintenance of analog, digital telephone, and VoIP switching system); and corrective/preventative maintenance of telephone instruments and drops.
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Repair appliances (e.g., garbage disposal, dishwashers, icemakers, laundry equipment, stoves, heating, and air conditioning equipment, commercial kitchen and laundry equipment, telephone systems, and nurse call systems.
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Reiter, Hill & Johnson is seeking an in-office Call Center Representative. Welcomes patients and visitors on the telephone; serves as the first touchpoint between the patient and the practice.
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Requires eye-hand coordination and manual dexterity to operate a computer keyboard, telephone, copier, fax machine and postage meter. SUPERVISION RECEIVED: Reports directly to Call Center and Director of Clinical Practice.
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Pre-registers patients in the Emergency Department, preparing the necessary paperwork to initiate emergency care, physician order entry of emergency diagnostic test; dispatching of outgoing and incoming telephone calls, bed management of all patients admitting through the Emergency Department, and performs related clerical functions.
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Skills Required / Desired Amount of Experience 1-5 yrs providing IT technical support to computer system users by telephone, email, etc. Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia.
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The contractor shall provide close to real time access to the telephone call detail database to a very limited number of people specifically designated by the COTR. The VoIP Engineer is responsible for providing the design, installation, operations, maintenance, and sustaining engineering for the assigned telephone systems at various sites operated by our customer, as well as their occupied facilities around the Washington, DC region.
Full-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Operate telephone switchboard station.
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Provide accurate documentation following all established protocols to register and schedule patients' appointments by telephone. Schedule, pre-certify, verify and document procedures for ancillary services and minor surgical treatments.
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Inbound Call Center - The Agent is responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring the quality and integrity of the call.
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Establish work schedules for the staff; ensure proper coverage; work to develop a float pool; rotate call schedule as needed/weekends and holidays. Complete on line registration with parents/guardian via telephone or in person, as a backup to staff.
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telephone call jobs in Silver Spring, MD
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