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The ICR task lead will have detailed knowledge of the CMS contact center environment, CMS’ business requirements and beneficiary demographics as well as ICR industry standards and emerging technologies.
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Overview Why We Need Your Talents:The overall goal of the Contact Center Representative is to ensure all communications (digital and audio) are handled in a timely, professional, and courteous manner while providing quality services to both guests and team members.
$17.5 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value.
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If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.
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They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office. Responsibilities The Patient Service Associate is responsible for all front desk operations, which include, but are not limited to:Scheduling patientsAnswering phonesScanning medical recordsTriage patient phone calls for severity/importanceCollection of insurance information and verification or benefitsCharge entry and payment posting.
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You are experienced in a technically related field, veterinary practice, laboratory setting, and/or contact center environment is helpful. As the first point of contact between IDEXX and our customers, our customer support professionals, or lab liaisons, are vitally important.
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The Contact Center Agent position consists of using techniques on prospects and persuading potential and existing customers to purchase our array of products (roofing, windows, doors, and baths.
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Level I: Position requires minimum 12 months of work experience in retail banking or customer service/Contact Center. c) Must be able to operate a personal computer, mobile device, and Contact Center Software.
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Requires a BA/BS and minimum of 5 years of Contact Center and IVR Systems experience; or any combination of education and experience which would provide an equivalent background. Facilitate regular meetings between contact center users and the product development team to discuss feedback, challenges, and potential enhancements.
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Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity.
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Related: Physical Therapist Assistant | PTA | APTA Work settings include: Outpatient, rehabilitation center, long term care, inpatient, clinic, nursing home, acute care, hospital Pay Range: USD $27.00 - USD $38.00 /Hr.
$27 - $38 an hourFull-timeExpandApply NowActive JobUpdated 27 days ago - UpvoteDownvoteShare Job
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Proven ability to become and maintain proficiency in the technical operations and administration of our Avaya Automated Call Distribution, CMS call reporting, Contact Recorder call recording, Andera online account opening systems and other call center technologies.
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An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases.
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Description of Job Duties/Responsibilities:Works closely with the account team, Principal Architect, Sales Systems Engineers, and AT&T factories/partners to design and deliver Managed Unified Communications (UCaaS) and Contact Center (CCaaS) Services for Public Sector Customers.
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The Sr. Administrative Coordinator provides administrative support to the Medical Director of the Johns Hopkins Howard County Medical Center (JHHCMC) NICU, Chairman of the Department of Pediatrics, JHHCMC, Medical Director of the JHHCMC Emergency Department (ED) and physicians and other providers in both units.
$21 - $36.5 an hourFull-timeExpandApply NowActive JobUpdated 29 days ago
contact center jobs in Hanover, MD
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