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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and. Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, - Provide support for the escalation and communication of status to agency management and.
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Support end users with both general and application-specific issues and act as escalation, backup and Subject Matter Expert for end user support would be preferred but not required. Provide escalation support to Help Desk personnel.
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution.
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Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
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The IT System Administrator (Escalation Team) MSP will be resolving any escalated issue that might arise. We seek a IT System Administrator (Escalation Team) MSP to join our team. You will be working closely with ConnectWise, O365 and Azure AD. In this role you will be able to configure firewall and switches.
ExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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Provides Tier 1 (help desk) and Tier 2 (escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to customer management and internal customers.
Full-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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Provide support for the escalation and communication of status to agency management and internal customers. Provides support for the escalation and communication of status to agency management and internal customers.
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The selected SA2 will: Provide support to day-to-day operations, monitoring and problem resolution Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification. Founded in 2010, BrainTrust is an ever-growing and evolving company, with focus areas of Software Engineering (Machine Learning, Cloud Computing, HPC, Data Mining, HLT), Mission Operations (System Integration, Sensors, Deployment, Training, Support), and System Engineering (System Design, Requirements, Process Engineering, Resource Allocation.
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Experience with:Linux, VMware, kvm virtualization, storage arrays (NetApp), Ansible, Docker/Kubernetes, GitLab, DNS, NTP, FreeIPA, STE/STN tools LatteArt, and Nessus. The ideal candidate for this position must have experiencewith Linux, VMware, kvm virtualization, storage arrays (NetApp), Ansible, Docker/Kubernetes, GitLab, DNS, NTP, FreeIPA, STE/STN tools LatteArt, and Nessus.
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Escalation and communication of status to agency management and. Must have one of the following DoD approved certifications to meet the category/level IAT-2: CCNA Security; CySA+ GICSP; GSEC; Security+ CE; CND; or SSCP.
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You will be responsible for diagnosing and resolving Tier 1 (Help Desk) and Tier 2 (Escalation) problems, as well as escalating and communicating status to management and customers. Experience with any of the following; Red Hat, Rocky, VMWare, Maven, Jenkins, Serenity, Git, Ansible, Puppet, Confluence, Jira.
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Atlassian (Jira, Bamboo, Confluence), Yum updates PLUS: DevOps, CI/CD, NodeJS administration and C2S. Dezign Concepts and Triune Solutions have formed a strategic partnership aimed at sourcing skilled IT professionals for the National Security Agency (NSA.
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Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution; and providing support for implementation, troubleshooting and maintenance of IT systems.
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
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CACI is seeking a ServiceNow System Administrator (Tier 1/2) to join our team supporting our multi-year contract in Hanover , MD. The GOATCLOUDS program provides managerial, design, engineering, architectural, technical, implementation and maintenance of an enterprise IT service management system to manage customer IT service requests, and IT management functionality across the enterprise.
$78,700 - $165,300 a yearFull-timeExpandApply NowActive JobUpdated Yesterday
escalation job in Columbia, MD
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