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Systems Administrator 3
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Full-time
- Requires a Top Secret/SCI clearance with a polygraph and U.S. Citizenship
- Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
- Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provides support for the escalation and communication of status to agency management and internal customers.
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
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