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Our work depends on a ServiceNow Developer- ITSM joining our team to support the Department of Energy’s National Nuclear Security Administration. As the ServiceNow Developer- ITSM, you will develop NNSA's ITSM platform using no-code, low-code, and fully scripted solutions using the most appropriate approach.
$91,034 - $123,164 a yearFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Information Technology Infrastructure Library (ITIL) Foundation certification with a firm understanding of IT Service Management (ITSM) frameworks. You will provide Information Technology Governance Support to the Department of State (DOS), Bureau of Consular Affairs (CA), Office of Consular Systems and Technology (CST.
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The Defense Enclave Services (DES) contract provides Information Technology (IT) Operations and Maintenance (Sustainment), network modernization, and migration services for the Defense Information Systems Agency (DISA) to deliver a single digital enterprise that establishes a modern infrastructure foundation and unified architecture required to deliver cohesive combat support capabilities to the warfighter.
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Familiarity with the Information Technology Service Management (ITSM) lifecycle and IT operations. The ideal candidate will have experience with the Information Technology Service Management (ITSM) lifecycle, as well as a strong background in planning, scheduling, coordinating, and delivering IT projects.
Full-timeExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
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Monitor service desk activities to ensure compliance with customer policies, procedures, and ITSM operating procedures. Maintain and update service desk technical reference information, support communications, and knowledge management databases.
$93,000 - $101,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The scope of responsibility includes components of overseas and domestic refugee case processing, Information Technology (IT) infrastructure and network support, the maintenance and enhancement of PRM's refugee case processing software and data analytics capabilities, and cybersecurity compliance according to DOS policy and guidelines.
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Knowledge of industry accepted standards and best practices related to Information Management Operations and with ITSM best practices. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.
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The ITSM analyst responsible for supporting information gathering, interviews and compiling the assessment of Service Management / Service Desk support required to provide both Request and Incident management in support of the user community support for approximately 8 applications.
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Provide data migration plan support for migration of existing user ticket information from the existing legacy application over to Jira. Working toward a PMP, CAPM or Scrum Master a plus. Provide data migration plan support for migration of existing user ticket information from the existing legacy application over to Jira.
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ServiceNow Developer ITSM - Remote. ServiceNow Developer ITSM - Remote. This ServiceNow Developer role is a great opportunity for candidates who possess experience with ServiceNow: Service Portal and Service Catalog.
$150RemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Experience with the use of IT Service Management (ITSM) tools, including BMC Remedy or ServiceNow. Participate in other ITIL processes (configuration management, change management, release management, service-level management, availability management, capacity management, service continuity management, information security management.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Experience with the Information Technology Infrastructure Library (ITIL) service lifecycle or IT Service Management (ITSM) action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.
$75,600 - $172,000 a yearFull-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Responsible for design, development, and modifications to extend capabilities of the ServiceNow platform to optimize use of the modules to include but not limited to ITSM, ITBM and SPM for NSD business processes.
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Working experience with CMDB and ITSM systems. Information Assurance Leadership: Lead and implement robust Information Assurance processes, ensuring compliance, security, and resilience of systems within the IT infrastructure, adhering to industry standards and best practices.
Full-timeExpandApply NowActive JobUpdated 29 days ago - UpvoteDownvoteShare Job
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Establishes Information Technology Service Management (ITSM) and IT Operations. · Assesses current ITSM processes within USMC Azure DevSecOps to evaluate the capability level rating against DoD policies & standards, compose reports, provide recommendations, perform SWOT analysis.
Full-timeExpandApply NowActive JobUpdated 16 days ago
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