- UpvoteDownvoteShare Job
- Suggest Revision
Excellent verbal and written communication skills required, especially the ability to listen and understand what is being described, with attention to detail in transcribing communications into help desk ticketing systems.
$25 - $30 an hourExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
- Suggest Revision
You will be expected to configure and replace computer workstations and provide technical support via our ticketing system. Basic knowledge of administering Microsoft 365 and some Google Workspace form our helpdesk ticketing system.
TemporaryExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
- Suggest Revision
Comfortable using and learning software: MS Office (Excel), custom-built software, CRM, ticketing/tracking systems, etc. The Client Success Expert is responsible for developing customer relationships that promote retention and loyalty.
Full-timeRemoteExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
- Suggest Revision
Experience with ticketing systems and customer support tools is preferred. This is a full-time on-site as well as client site role as a Technical Support Specialist located in Baltimore, MD. The Technical Support Specialist will be responsible for providing technical assistance to customers, troubleshooting issues, and resolving hardware and software problems.
Full-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
- Suggest Revision
Must provide end user support via enterprise ticketing system. The Senior Network Engineer is responsible for architecting, deploying, configuring and maintaining high-end switching, routing, IP Telephony, wireless, security, network management and access control devices supporting the client's infrastructure.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Proficiency with EMS, Workday and ticketing software preferred. Administer ticketing software. This position will work on-site at Goucher College, one of the nation's most progressive, innovative institutions of higher learning focused on liberal arts education.
Part-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Hybrid DSP's carefully documents each step of the troubleshooting process in Helion's ticketing system Autotask all while offering swift, courteous support to Helion's client base. Installs, configures, and troubleshoots computer hardware, operating systems, and Software including Hard drive, SSD, Ram, windows 10-11, adobe, Dealer Management Systems (DMS.
ExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
- Suggest Revision
Set up new client accounts and updating them in ticketing and billing software applications. The Stakeholder Relations Specialist will assist in daily Accounts Receivable, Accounts Payable and Collections tasks and responsibilities.
$22 - $25 an hourExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Any service desk/ticketing system (e.g. Maximo) Ticketing systems: use / workflow / change management / incident management. Demonstrated experience with an IT Network Management and Monitoring system (e.g. SolarWinds Orion.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Experience with SCCM, Remedy, or ServiceNow ticketing systems is a plus. Service Now Tool, Active Directory, SCCM (Microsoft Configuration Manager). Experience with SCCM, Remedy, or ServiceNow ticketing systems is a plus.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Essential Functions: Provide quality customer support, including answering customer inquiries via phone, email, and JIRA Ticketing. Overview: As part of the Platform Support Team, this role will serve customers by providing product and service information and troubleshoot and resolve product and service issues via telephone, email, and JIRA Ticketing.
$50,000 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Ticketing system knowledge/experience (ServiceNow, Remedy or any other ticketing system). Minimum of one year experience serving in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol/Internet Protocol (TCP/IP), very high speed Backbone Network Service (vBNS), Multi-Protocol Label Switching (MPLS), VoIP, and Cisco routers.
ExpandApply NowActive JobUpdated Yesterday
FEATURED BLOG POSTS
How to Write a Statement of Interest the Best Way
Your life's goal is to work for Company A. Their brand, their product, their reputation—it's safe to say you're a fan. The only problem is that their careers page never highlights the role that matches your skills and experience. It's a bummer for sure, but don't fret.
Should I Hire for Potential Over Experience?
The workforce is shifting every day. In fact, research from the World Economic Forum (WEF) shows over half of employees around the world will need to upskill or reskill by 2025. The rapid rise of digital literacy, automation, and new technologies will quickly supersede businesses that don't train ahead of the curve. With the dire need to invest in training, it's evident that hiring someone with experience isn't that much different than hiring someone without it.
How to Decide Between Two Job Offers: 10 Practical Tips
It’s arguably a good predicament to have. You’ve applied to many jobs, interviewed multiple times, and now find yourself with two legit job offers. Nice! But although this is a feel-good validation of everything you have to offer, a daunting choice lies ahead. How do you decide which job will be the best fit for you?
Why Work in Sales? 9 Reasons & Tips on Answering as an Interview Question!
Working in sales can be demanding and challenging, but it can also be gratifying. Sales is an excellent career with a clear path full of excitement and potential for growth. So, if you're contemplating careers and have wondered "why work in sales?", keep reading to determine if sales is a suitable role for you.
How to Fire an Employee
So… you've finally decided to let one of your employees go. Drafting the paperwork and corresponding with HR is the easy part, but knowing how to fire an employee is where things get complicated. In fact, it is one of the most challenging conversations to have in the workplace. However, it must be done, and it must be done with poise and tact. Not only should you keep your state law in mind, but you should also consider your former employee's wellbeing.
How Long Does it Take to Hear Back from a Job?
Are you applying for your very first job? Maybe you’re anticipating your termination from your current role and want to be proactive. Either way, waiting to hear back on your job application can be stressful. If time has passed since you applied, you may wonder how long does it take to hear back from a job. Well, the answer is... it depends.
How to Respond to a Recruiter Through Email? (Tips & Examples)
Rather than wading through an endless list of open roles, wouldn’t it be nice if relevant job opportunities come to you?